Before the recent developments, Air India maintained a robust schedule of flights to Israel, catering to a significant number of passengers. However, the ongoing conflict in West Asia has led to a suspension of all flights to Israel until May 31, 2026. This suspension has left approximately 40,000 Indians in Israel facing travel challenges.
On April 6, 2026, Air India and Air India Express operated a total of 30 flights to and from the West Asia region. Among these, 10 were non-scheduled flights specifically to and from the United Arab Emirates, marking a decisive shift in their operational strategy.
The immediate effect of this change has been felt by passengers who were booked on suspended routes. Air India has assured that these passengers can rebook for a later date without incurring additional charges or opt for a full refund. This flexibility is crucial for those affected by the sudden changes in flight availability.
Air India continues to operate long-haul flights to destinations in North America, Europe, and Australia as scheduled, ensuring that their international operations remain largely unaffected. However, scheduled operations at UAE airports, including Dubai, Abu Dhabi, Sharjah, and Ras Al Khaimah, remain suspended.
In a proactive approach, Air India and Air India Express are reaching out to impacted guests using registered mobile numbers to provide updates and rebooking options. This initiative reflects the airline’s commitment to customer service during these challenging times.
Furthermore, Air India is operating these non-scheduled flights with the necessary approvals from both Indian and UAE regulatory authorities. This compliance underscores the importance of adhering to regulations while adapting to evolving operational constraints.
As the situation continues to unfold, Air India has also established a 24×7 emergency helpline for Indians in Israel, demonstrating its dedication to supporting its customers. The Indian Embassy in Tel Aviv has launched a large-scale registration drive for Indians in Israel, further emphasizing the need for coordinated efforts during this crisis.
While the introduction of non-scheduled flights to the UAE provides some relief, the broader implications of the suspended operations highlight the challenges faced by airlines in volatile regions. The evolving landscape of air travel between India and key West Asian hubs necessitates ongoing adjustments to flight schedules and services.
As the situation develops, Air India remains committed to keeping its passengers informed and supported, navigating the complexities of air travel amidst geopolitical tensions.
